Project Manager

Project Manager - US

Following our exciting acquisition of a software company specialized in IT Asset Management, we’re launching a new wave of innovation — and we need you to help bring it to market successfully. 

We are looking for a Project Manager to lead our Early Adopter Program (EAP). You'll play a central role in ensuring select customers experience real value from our early-stage capabilities while continuously channeling feedback into our product and engineering teams. This is a key role with real customer impact. 

Key Responsibilities 

• Manage EAP customer engagements from onboarding to program completion, ensuring a structured, outcome-driven experience. 

• Act as the bridge between EAP customers and Lansweeper’s engineering and product teams, facilitating two-way feedback and clarifying expectations. 

• Proactively onboard and guide customers through proof-of-concept (POC) phases to demonstrate value quickly. 

• Provide clear and consistent reporting to internal stakeholders, including status dashboards, risks, and customer sentiment. 

• Identify trends and insights from EAP interactions to influence product priorities and go-to-market readiness. 

• Collaborate with support, CX, presales, and sales teams to ensure alignment across phases of the customer lifecycle. 

Who You Are 

• 3+ years of experience in project management, customer onboarding, success, or implementation for SaaS or enterprise software. 

• Strong understanding of IT asset management and/or enterprise IT infrastructure (e.g. discovery, integrations, CMDB, etc.). 

• Proven ability to manage multiple customer projects with varying levels of complexity. 

• Excellent communicator with the ability to interact with both technical teams and customer stakeholders. 

• Organized, quick on your feet, and deeply customer-centric. 

Bonus Points 

• Experience working in M&A/post-acquisition integration projects. 

• Experience with cybersecurity. 

• Background in consultancy and digital transformation. 

• Comfort working in fast-moving, cross-functional environments with product discovery teams. 

• Familiarity with agile squads or hybrid PM/Scrum leadership roles.