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Principal Pre-Sales Engineer

  • Austin, Texas, United States

Job description

Lansweeper is seeking an accomplished Principal Sales Engineer with a robust background in IT Asset Management (ITAM) or related fields, combined with extensive experience in cybersecurity and proficiency in IT Service Management (ITSM) tools.

The ideal candidate will play a pivotal role in driving revenue growth by providing technical expertise and strategic guidance to our sales team, effectively positioning our solutions to both technical stakeholders and C-suite executives. This position requires a strategic thinker who can articulate the value of our software solutions in the context of digital transformation and IT modernization initiatives.

Key Responsibilities:

  • Collaborate closely with the sales team to understand customer requirements and develop tailored solutions that address their specific ITAM, cybersecurity, compliance, and ITSM needs
  • Act as a subject matter expert on ITAM, cybersecurity, compliance, and ITSM solutions, leveraging deep technical knowledge to support sales efforts and drive customer engagement
  • Train and mentor sales engineers and other sales staff, helping them understand the technical aspects of the products and how to discuss them with potential customers
  •  Lead discussions with technical stakeholders and C-suite executives, effectively articulating the value proposition of our solutions and their impact on business outcomes
  •  Conduct comprehensive technical presentations and demonstrations to showcase the capabilities and benefits of our products, particularly in relation to ITAM, cybersecurity, and ITSM
  •  Provide guidance on integrating our solutions with leading ITSM tools such as ServiceNow's CMDB, highlighting the synergies and efficiencies gained through integration
  • Work closely with partners (ISV, VAR, SI, MSP, etc.) to position Lansweeper as part of an overall solution
  • Lead proof-of-concept (POC) initiatives to demonstrate the effectiveness and value of our products in real-world scenarios, addressing customer concerns and objections
  • Stay abreast of industry trends, competitive landscape, and emerging technologies related to ITAM, cybersecurity, and ITSM, providing insights and recommendations to internal stakeholders
  • Collaborate with product development and engineering teams to provide feedback on customer requirements and contribute to product enhancements

Job requirements


  • Bachelor's degree in Computer Science, Information Technology, or related field. Advanced degree preferred
  • Minimum of 10 years of experience in a technical sales engineering role within the ITAM or related space, with a proven track record of driving successful outcomes
  • Extensive expertise in ITAM principles, processes, and best practices, with experience in deploying and managing ITAM solutions in enterprise environments
  • Deep understanding of cybersecurity principles, practices, and technologies, including threat detection, vulnerability management, attack surface management, and risk mitigation strategies
  • Proficiency in leading ITSM tools such as ServiceNow's CMDB, with experience in integrating ITAM, cybersecurity, and ITSM solutions to deliver comprehensive IT management capabilities
  • Exceptional communication and presentation skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical audiences
  • Proven ability to build and maintain relationships with customers, understanding their business challenges and aligning our solutions to address their needs
  •  Knowledge of digital transformation or IT modernization projects, with the ability to position our solutions as key enablers of organizational change
  • Willingness to travel as needed to support customer engagements (up to 30% travel may be required)

Nice to have:

  • Management/leadership experience

US: Diversity Statement – Equal Employment Opportunity

It is Lansweeper’s policy to provide equal employment opportunity to all applicants and employees. Lansweeper disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state, or federal laws.


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