Enterprise Account Manager (SaaS) - EMEA

Enterprise Account Manager (SaaS) – Enterprise Accounts

1. Context

We’re moving from a full‑cycle AE model to dedicated Account Managers to maximise retention and expansion within our growing enterprise SaaS accounts.

You will own a book of existing EMEA enterprise clients (on our largest license deals) — and make that book worth more at the end of the year through upsell, cross‑sell, and retention.

2. Key Responsibilities

• Own and grow a defined portfolio of EMEA enterprise accounts — nurturing multi‑level stakeholder relationships up to C‑suite.

• Drive expansion revenue (upsell & cross‑sell) to €5k–€200k per deal while reducing churn and maximising retention.

• Apply a consultative, SPICED value‑selling framework to connect business pain to measurable value outcomes.

• Partner with Customer Acquisition, Product, Marketing and Channel Sales teams to craft targeted growth plays.

• Accurately forecast in Salesforce CRM, leveraging Gong for insights, and navigate enterprise procurement, legal & security processes.

3. Key Requirements

Hard skills:

• Enterprise SaaS Account Management with proven expansion (upsell & cross‑sell) and retention impact

• SPICED / value selling expertise; strong discovery, negotiation, business case development

• Proficiency in Salesforce CRM and Gong; disciplined forecasting and pipeline management

• Experience building trust across complex EMEA enterprises (including procurement, security, legal)

Soft skills (Winning Behaviours):

• Result Focus — delivering measurable growth on your portfolio

• Strategic Thinking — aligning long‑term account strategy to business outcomes

• Social Influence — confident stakeholder engagement and storytelling at executive level

4. Our Offer

• Competitive salary according to industry benchmarks (base + variable)

• Company car & fuel card

• Flexible hybrid work: Ghent office with 2–3 WFH days

• Extensive benefits package

• Vertical & horizontal career growth, with Winning by Design SPICED training

• Dynamic, fast‑growing SaaS environment with direct customer impact

• Regular company events: monthly all‑hands, after‑work socials, and yearly get‑together

5. Company Info

Lansweeper is the Technology Asset Intelligence platform that transforms raw asset data into trusted, actionable insights—spanning hardware, software, cloud, IoT, and OT.

With a single solution, organizations gain full visibility across their technology estate, empowering IT, security, operations and finance teams to make smarter, faster decisions.

We help our customers:

• Tame hybrid infrastructures

• Manage compliance risks

• Reduce complexity by delivering timely, accurate visibility and seamless integration into their ecosystems

From universal asset discovery to AI‑powered intelligence, Lansweeper delivers clarity and confidence to organizations worldwide.

Our culture is built on four values:

• One Team – united across boundaries

• We Care – customers and people at the center

• We Grow – learning, sharing, improving

• We Deliver – focusing on what truly matters

6. Team Info

You’ll join the Enterprise Sales Team (approx. 8 Enterprise AMs split across two EMEA teams).
You will report to the Enterprise Sales Manager and collaborate closely with Acquisition Sales, Product, Marketing and Channel colleagues based across EMEA.

7. Call to Action

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