Technical Writer (6 Month Contract)

Lansweeper is an IT asset management software helping businesses better understand, manage and protect their IT devices and network. We currently discover and monitor around 100 million connected devices from 25,000+ customers, including Mercedes, FC Barcelona, Michelin, Sony, Carlsberg, Nestlé, IBM, Maersk and Samsung to governments, banks, NGOs, and universities, driven by its 150+ strong teams in Belgium, Spain, Italy, Ireland, UK and the USA. 

Over 90% of our customers renew their subscriptions every year and we onboard 250 new customers every month. Our high-performance/high-reward culture emphasizes improvement and progress. Under the "work hard, play hard" motto we want employees to grow professionally through ongoing learning and taking on new challenges.  

If you believe you have what it takes to help us take Lansweeper to the next level contact us now! 

 
At Lansweeper, we believe that great user documentation is core to a great product experience. As a Contract Technical Writer on the Product Operations team, you’ll play a pivotal role in shaping how our users interact with, understand, and succeed with our platform.

Key Responsibilities

Craft exceptional user-centric documentation

• Create high-quality, easy-to-understand user documentation tailored for diverse  audiences

• Maintain a strong voice of the user across all documentation efforts

Simplify complexity

• Translate complex technical concepts into clear, concise guidance

• Collaborate with SMEs to fully understand features, functionality, and workflows

• Ask the right questions to get to the why, not just the how

Drive continuous content improvement

• Proactively analyze user journeys and insights to identify content gaps

• Bring  modern thinking to content optimization, including AI-readiness and  content reuse

Collaborate and iterate

• Work closely with Product Management, UX, Engineering, and  various field teams

• Comfortably  navigate asynchronous work and feedback loops

Are you the new Technical Writer at Lansweeper?
 

I am someone who 

• Excellent  written communication skills, with strong attention to detail

• Proven ability to simplify complex technical information into actionable content

• Prior experience documenting networking solutions or network adjacent solutions

• Strong hands-on mindset—you’re not afraid to click around in the product, test workflows, or troubleshoot to validate your understanding

• Collaborative, curious, and proactive in engaging with technical teams

• Deep empathy for users—you care about their goals, challenges, and success

• 3+ years of technical writing experience, preferably in a SaaS environment

Our offer you can't refuse 

• Growing along with a company in full expansion. 

• Variation, challenges and responsibility. 

• Easy-going teamwork. 

• Working with leading tools and newest technology. 

• Extra company benefits (medical insurance, pension plan, IT equipment, allowances, teambuilding activities,...). 

• Hybrid working. 

• Flexible working hours. 

• Internal and external training. 

US: Diversity Statement – Equal Employment Opportunity 

It is Lansweeper’s policy to provide equal employment opportunity to all applicants and employees. Lansweeper disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state, or federal laws.